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customer support specialist Jobs in Bangalore - Udyog

customer support specialist
Udyog
Udyog
Last Date 19 May 2017

Udyog - Job Details

Date of posting: 20 Mar 17

  • Role Purpose : Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services
  • Job Location : Bangalore
  • Qualification : Undergraduate / Graduate
  • Experience : 0 – 5 Years
  • Salary offered: Up to 15000/- CTC Per month

Job Responsibilities :

  • Deal directly with customers either by telephone or face to face.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle product and service inquiries.
  • Provide pricing and delivery information.
  • Perform customer verifications.
  • Process orders, forms, applications and requests.
  • Organize workflow to meet customer timeframes.
  • Direct requests and unresolved issues to the designated resource.
  • Manage customers' accounts.
  • Keep records of customer interactions and transactions.
  • Record details of inquiries, comments and complaints with actions taken.
  • Communicate and coordinate with internal departments.
  • Follow up on customer interactions.
  • Provide feedback on the efficiency of the customer service process.

Key Competencies:

  • Interpersonal skills, listening skills.
  • Communication skills - verbal and written.
  • Problem analysis and problem-solving.
  • Attention to detail and accuracy, data collection and ordering.
  • Customer service orientation.

Hiring Process : Face to Face Interview

About Udyog

udyog located in banaswadi is based on recruitment for IT and Non IT firm 
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Udyog recruiting customer support specialist Experienced(0 to 3+ Years) candidates in Bangalore. The Udyog vacancies for customer support specialist is filled through Face to Face Interview etc.
Udyog jobs for Experienced(0 to 3+ Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 3+ Years) candidates every year based on the skills -Customer Care Executive, Customer Relationship, Customer Service. The candidates with 12th Pass (HSE), Diploma are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 3+ Years) candidates applying for customer support specialist should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Udyog recruitment, Experienced(0 to 3+ Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Udyog and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Udyog and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.