Customer Support / Technical Support Engineer - L1 / Call Center Bpo Jobs in Bangalore - Black And White Business Solutions Pvt Ltd
Job Description
Hi Dear Aspirant,
We are hiring for BPO / MNC for all the junior & Senior positions.
Designation:
We are hiring for BPO / MNC for all the junior & Senior positions.
Designation:
- Customer Support Executive
- Technical Support Engineer
- Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.
- Customer support engineer - L1 - L2
- Coordinate desktop changes to avoid deployment collisions.
- Prepare requests for rollout
- Prioritize change requests
- Create rollout plans for changes requests
- Coordinate implementation process
- Keep track of request and make sure they are implemented as planned
- Participate in incident handling concerning desktop changes.
- Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.
- Microsoft environment knowledge (desktop & server).
- Have some level of technical understanding of the products building up a desktop service.
- Experience from the desktop environment.
- Understanding and experience of change management process.
- Phone support experience necessary.
- Technical Service desk or technical call center experience is necessary.
- Disciplined, systematic problem solving skills required.
- Windows Operating systems
- Clients: Windows7, Windows Vista, Windows XP, Windows 2000
- Servers: Windows 2000, Windows 2003, Windows 2008
- Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.
- PLEASE DO REFER YOUR FRIENDS
Job Particulars
Education Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, ME/M.Tech, 12th Pass (HSE), BSW, Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id650875
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
Incorporated
in 2006, we are the leader and innovator of the staffing industry and
today, have evolved as a premier provider of manpower for some of the
fortune 500 companies for their junior/middle & executive talent
management staffing needs. We work with our clients hand in hand to
overcome the challenges they face in attracting / interviewing and
retaining Junior / Middle & Top Management professionals.
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