Customer Support Voice Jobs in Bangalore - Sky jobs
Customer Support Voice
Sky jobs
Expired
Posted: 21 Oct 20
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
- Languages
- English and Hindi(mandatory)
- English and Tamil
- English and Telugu
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1022152
Job Category Tech Support
Locality Address Whitefield
State Karnataka
Country India
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