Customer support voice Jobs in Chennai - Hinduja Global Solutions
Customer support voice
Job Description
Greetings from Hinduja Global Solutions!!!
Dear Candidate,
Excellent opportunity to start a career with HGS (TOP 10 MNC BPO)
- Job
Role: Associate
- Position: Technical Support Voice
- Gender: Male & Female
- Compensation: up to 1.78 lacks p.a.
- Shift Timings: Rotational
Desired Skills and Abilities
- Excellent in English Communication
- Manageable in any one regional language { Tamil / Telugu / Malayalam }
- Basic Telephone Etiquette
- MS Office
- Typing Skills minimum 20 WPM with 85% accuracy & Basic System Navigation Skills
- Ability to write, read and speak English to suit business need
- Decision Making, numerical ability & logical reasoning
- Customer Focus and Being Attentive
- Troubleshooting
Education & Experience
- Any Graduates
- Fresher / Experience
- Preferred immediate joiners
Job Particulars
About Company
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers.
HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with 40,000 employees in 66 worldwide locations delivering localized solutions. For the year ended 31st March 2016, HGS had revenues of US$ 507 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the world’s most recognized brands.