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Customer Support Voice Jobs in Chennai - Sutherland Global Services Private Limited

Customer Support Voice

Sutherland Global Services Private Limited
experience-icon 0 to 1 Years
salary-icon 150000 - 225000 Yearly
qualification-icon Other Course
Expired

Posted: 13 Mar 20

Job Description

Dear Candidate,

Greetings from Sutherland!!!

We have openings for Customer Support Voice Process.

Eligibility:

2020 passed outs are not strictly eligible for this process.

Immediate Joiners are Preferred.

Roles and Responsibilities:

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.

Customer Service Representative Skills and Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking


Benefits :

Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives

Job location : Chennai

Shift : rotational day shift and rotational week off.

Education
  • UG :
  • Graduation Not Required, Any Graduate in Any Specialization
  • PG :
  • Post Graduation Not Required, Any Postgraduate in Any Specialization
  • Doctorate :
  • Doctorate Not Required, Any Doctorate in Any Specialization

Job Particulars

Education Other Course
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Walk - In
Employment TypeFull Time
Job Id889117
Job Category Tech Support
Locality Address
Country India

About Company

Sutherland Global Services Private Limited
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