Customer/User Relationship Operation Jobs in Noida - StarMaker Interactive
Customer/User Relationship Operation
Job Description
- SING TO CONNECT! StarMaker is an amazing free karaoke app that lets you sing your own cover of top songs from a massive catalogue and sing karaoke like the star you are! You can COLLAB with your favourite artists! Edit top quality recordings with a huge range of voice effects and share your cover with all your friends and win Likes!
- StarMaker Headquartered in San Francisco and has served 50+ million users globally in the past 5 years.
- In 2017, India has seen tremendous growth with millions of installs. We are excited to witness StarMaker as a rising music community with the most talented users from country. Our goal, therefore, is to build StarMaker a famous and popular music platfrom that will appeal to all the music lovers in India.
- Location: Noida, India
- To ensure meeting of top users' requirements so as to achieve users Satisfaction.
- Handle the normal operation issues.
- Make users/ party room strategies and organize events.
- Provide aid and guide to users to finish the daily tasks. Refine, optimize and package valuable high quality content, organization planning hot topics.
- Classify the content and make the high quality content to be fully exposed.
- Filter the content and push them to the target users.
- Get well known of the requirement of the users and hold the activities online and offline termly to enhance the active user rate.
- Manage translation works.
- Fluent Hindi and English ability
- Familiar with the Indian Screen Celebrities Market. Get priority on any experience at IT, internet, business, and marketing.
- Strong social ability.
- Familiar with and be able to utilize the main social platforms like Facebook, Twitter, Instagram, Youtube,etc.
- Sensitive with the hot events in society and organize the topic events on platform.
- Experts on Office Tools, like Word, Excel, PPT, for interpretation of tasks assigned by team.
- Job Type: Full-time
- Location:Noida (Preferred)
- Language:Fluent English (Required)
Job Particulars
About Company
WHO ARE WE?
StarMaker is the leading Music Video Platform, providing the rights, partnerships, audience, and access for our millions of users. Here at StarMaker, we love and believe in the universal language, music! In fact, music is the reason we come to work every day, where we are focused on delivering the best technology which allows users to break down all kinds of barriers around the world using its power!
As the biggest karaoke&music community in India, StarMaker never ceases to improve. We will continue to expand Indian music market and the final purpose is to let every Indian enjoy our service!
WHO ARE WE LOOKING FOR?
Do you want to work for the top company in Indian music field? Do you have an external focus and a real passion for a career in the Internet Industry? Do you want to work in a creative & innovative environment? Have you attended extra-curricular activities, with analytical skills and team orientation, to show your ability to deliver breakthrough results?
If the answers are yes, here's your opportunity! We're looking for passionate and result-driven individuals to join StarMaker Indian Team and grow together!