Custumer support executive Jobs in Bangalore - Ekhard hr services
Customer support executive
Ekhard hr services
0 Years
15000 - 30000 Monthly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 02 Apr 19
Job Description
- Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.
- Responds to incoming calls from the customers to solve queries and provide alternative options, also change any account information upon customer’s request.
- Ensure resolutions are provided keeping in mind call control and call duration as prescribed by the client SLA.
- Ensures all information provided is post verification and authentication as per the Data Protection Act
- Updates the client software with customer information, queries and Service requests.
- Provides new thoughts and ideas for process improvements
- Works in conjunction with process requirements and metrics (SLA)
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id591724
Job Category Diploma , Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Karnataka
Country India
About Company
Ekhard hr services
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