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Custumer support executive Jobs in Bangalore - Ekhard hr services

Customer support executive

Ekhard hr services
Expired

Posted: 02 Apr 19

Job Description

  • Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.
  • Responds to incoming calls from the customers to solve queries and provide alternative options, also change any account information upon customer’s request.
  • Ensure resolutions are provided keeping in mind call control and call duration as prescribed by the client SLA.
  • Ensures all information provided is post verification and authentication as per the Data Protection Act
  • Updates the client software with customer information, queries and Service requests.
  • Provides new thoughts and ideas for process improvements
  • Works in conjunction with process requirements and metrics (SLA)


Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id591724
Locality Address
Country India

About Company

Ekhard hr services

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