Data Analyst Jobs in Pune - Screen Magic Mobile Media Pvt. Ltd.
Job Description
Job Overview
As a Data Analyst, you are responsible for the collection and analysis of data. You do this in order to increase productivity of different teams. You create both standardized and customized reports that analyze everything from quantitative data to the quality aspects. The development and tracking of key performance indicators will be critical to enhance the understanding of the business and to improve decision-making.
Primary Job Role
As a Data Analyst, you are responsible for the collection and analysis of data. You do this in order to increase productivity of different teams. You create both standardized and customized reports that analyze everything from quantitative data to the quality aspects. The development and tracking of key performance indicators will be critical to enhance the understanding of the business and to improve decision-making.
Primary Job Role
- Collect and analyze data to evaluate monthly and annual goals and performance of the team
- Do continuous monitoring of the key indicators and raise alerts when the performance isn'âÂËt adequate
- Perform data analysis on a regular basis for management reporting
- Create both standardized & custom reports, conduct quantitative product & sales analysis, provide support for internal needs and maintain data integrity.
- You must develop standardized methodologies and business processes aimed at improving operational efficiency.
- Conduct audits as per defined guidelines and sampling for transaction monitoring
- Create and publish regular audit reports with management and clients (daily, weekly, monthly)
- Identify gaps and conduct feedback and refresher sessions with agents to improve the way we handle customer cases
- Drive process improvement initiatives
- Conduct training for group of agents, when needed
- Conduct quality induction for the new hire batch
- Bachelor's or equivalent degree and 1-2 years of experience
- Familiarity with business reporting
- Strong communication skills (written and verbal)
- Experience of ERP, CRM tools is must have
- Knowledge of Office Suite (Word, Excel, and PowerPoint) with good knowledge of Excel
- Comfortable in a fast-paced, ever-changing environment
- Good presentation skills and ability to convey complex information to a broad audience
- Strong interpersonal skills with the ability to build and maintain professional relationships
- Enjoys working independently as well as within a team environment
- Ability to coordinate and manage simultaneous data analysis requests
Job Particulars
Role it software engineer
Education Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1147415
Job Category IT/Software , Diploma
Locality Address
State Maharashtra
Country India
About Company
Screen Magic Mobile Media Pvt. Ltd.
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