Data Analytics and Operations Specialist Jobs in Chennai - NTT DATA Services
Data Analytics and Operations Specialist
NTT DATA Services
Expired
Posted: 09 Jun 20
Job Description
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Data Analytics and Operations Specialist to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).
In These Roles You Will Be Responsible For
Required schedule availability for this position is Monday-Friday (08:00am to 05:00pm CST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
Requirements For This Role Include
Required schedule availability for this position is Monday-Friday (08:00am to 05:00pm CST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
We are currently seeking a Data Analytics and Operations Specialist to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).
In These Roles You Will Be Responsible For
- Client management – Interacting directly with Client, discussing ideas, capturing business requirement for new deliverables
- Responsible for reporting requirements and delivery of all reports
- Analyze data and generate insights which will enable the leadership team to drive operations
- Thought leader and driving projects in individual capacity and as a team player
- Creating presentation for leadership teams
- Identify, initiate and deliver cost saving projects and Business Impact
- Process Improvement
- Creates and distributes both routine and complex ad-hoc reports
- Contact Center & BPO Knowledge
- Client Management
- Great power point skills (Creating executive presentation)
- SQL Knowledge (Should know how to create tables, extract data, clean data, manipulate data in SQL and analyze data)
- Analytical knowledge and assessing business gaps and provide recommendations for improvements
- Identifying metrics and creating dashboards to assess performance and recommending improvement action plan
- Excel skills to manipulate large data and summarize outcomes.
- Power BI skills (Good to have not mandatory).
- Contact Center & BPO Knowledge
- Client Management
- Great power point skills (Creating executive presentation)
- SQL Knowledge (Should know how to create tables, extract data, clean data, manipulate data in SQL and analyze data)
- Analytical knowledge and assessing business gaps and provide recommendations for improvements
- Identifying metrics and creating dashboards to assess performance and recommending improvement action plan
- Excel skills to manipulate large data and summarize outcomes.
- Power BI skills (Good to have not mandatory).
Job Particulars
Role bpo telecaller
Education Any Post Graduate, Any Graduate, Other Course
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id941287
Job Category BPO , Computer Operator
Locality Address
State Tamil Nadu
Country India
About Company
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
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