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About the position:
As Data and Support Associate you will be responsible for delighting our customers by providing excellent customer service, across support, data management, and engagement. Our technology is what they see every day; you’re the person they turn to when they need more. And you’re damn good at it.
Your main responsibilities will include:
WebCargo, part of the Freightos Group, digitizes global freight sales for over 2,000 of the world’s largest logistics providers and carriers. Your shirt, cellphone, and laptop came from somewhere; there’s a good chance that WebCargo played a role in making that happen.
We’re part of the Freightos Group, a logistics technology company that’s raised nearly $100 million from investors like GE Ventures, the Singapore Exchange and Aleph, and have gotten the BBC, TechCrunch, and the Wall Street Journal excited about freight.
But more importantly, we’re firm believers that what’s good for our customers is good for us.
Understanding and living up to the expectations of our clients defines our development and is our priority. Which is why the person on the front-line of customer engagement matters so much.
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