Data Center Technical Support Engineer Jobs in Pune

Data Center Technical Support Engineer

PubMatic India Pvt. Ltd.

0 to 3 Years

Not disclosed

Expired

Posted: 06 Jan 21

Job Description

PubMatic is immediately hiring an experienced Data Center Technical Support Engineer to join us in Pune . This person plays a critical role in supporting our data centers in EMEA and APAC, including Linux Administration, Network Support and Hardware troubleshooting.

Responsibilities
Ability to run/install ethernet and fiber optic cable.
Imaging and racking the new servers.
Developing documentation standards for technical designs and operational run-books.
Developing documentation artifacts such as build and run-books (operational procedures).
Providing operational support to these SaaS/Cloud Infrastructure and systems on a day-to-day basis.
Transfer tools, parts, equipment, and supplies between locations with barcode scanners and associated software tools.
Tracking and maintaining spare parts.
Recognize and swap-out key broken or damaged parts.
Hardware troubleshooting and replacing the failed parts.
RMA for all failed hardware and handling those logistics.
Packaging and shipping of hardware as needed.
Inventory Management.
Hardware Benchmarking.
Handling the new projects (sizing, burning and testing hardware).
Follow published process for handling tapes and other media.
Maintain images perform remote installations.
Qualifications
2 - 5 years of prior data center support experience.
Ability to travel to EMEA and APAC Data centers if necessary.
Fluency at the command line with Linux/Unix to check server hardware and troubleshoot issues.
Ability to lift/move up to 40 lbs of equipment as required.
Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Ability to work non-standard hours, including working weekends, holidays and on shift-based schedules as required.
Ability to write and speak fluent English.
Certifications A+, CCNA, Linux (LPIC or Red Hat).

Personal Characteristics
Ability to follow verbal instructions and execute on written processes.
Ability to work effectively with others in a team-oriented environment.

Nice To Have
Linux certification.
Experience in Data center Operations.
Ability to perform component level-replacements on equipment.
Bachelor s Degree.