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Data Entry Operator Jobs in Delhi,Faridabad,Gurgaon - Wellcom infocom digital llp

Data Entry Operator
Wellcom infocom digital llp
15000 - 20000 Per Month
Data Entry Operator Jobs in Delhi,Faridabad,Gurgaon - Wellcom infocom digital llp
Last Date 01 Nov 2018

Wellcom infocom digital llp - Job Details

Date of posting: 02 Sep 18

Male English Speaking Recruitment Resourcer to join our team in Guragon , Haryana, preferably from recruitment or customer services or BPO/ RPO sectors. Full training for this role will be provided.

Daily responsibilities:

  • Providing backend support to Recruitment consultants in data management
  • Handling reference calls

Successful candidates must have:

  • Good working history showing longevity and stability
  • Resilient and hold, high level of conversational English with the ability to deal with difficult conversations
  • Customer service oriented
  • Confident in handling tele calling
  • Be able to prioritise work load and have a fantastic attention to detail
  • Be able to work independently and to a high standard
  • Demonstrate time management skills
  • Procative
  • Be able to prioritise work load and have a fantastic attention to detail
  • Strong knowledge of Microsoft Office packages, along with social media platforms
  • Be able to handle challenging situations
  • A strong work ethic ,shows a good attitude to colleagues A
  • Can demonstrate ability to honour our Values
  • Integrity– We don’t fool our people.
  • Empathy– Stand in others shoes.
  • Desire– Winning is everything.
  • Ingenuity– Think sideways.
  • Empowerment– Make something happen.
  • Curiosity– Thirst for intelligence.
  • Job Type: Full-time

Job Summary

Job Type : Full Time
Job Category : MBA,BSc/BCA/BBM,Computer Operator
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Wellcom infocom digital llp

The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting customers with catalog information, always maintaining and exhibiting Mouser values to each and every customer.

ACCOUNTABILITIES

Provides the highest level of customer service, exhibiting Mouser values to each customer. Generates new and repeat business through customer service initiatives. Accurately processes customer transactions such as orders, quotes or returns with a strong focus on service excellence.

Follows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise. Provides information regarding availability of in stock and out of stock items. Provides customers with cross-selling and up-selling opportunities, and offers associated products and promotional items. Researches and expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements; verifies customer orders are processed correctly. Confirms special handling orders are expedited. Fills requests for catalogs, information or samples.

Understands and able to correctly work with multiple currencies and other requirements with regard to processing international orders.

Demonstrates effective time management and planning/organizing skills. Self-motivated and results oriented. Works effectively with other members of the team. Maintains a high level of commitment to achieve goals. Promotes and maintains high standards of quality and service excellence. Exhibits strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution. Proficient in using personal computer, data entry terminal and other common office equipment and software. Takes initiative to expand knowledge for position utilizing all available sources.

Supports local Customer Service teams, and provides support for other teams when needed.

Provides Chat support as required, local language plus other required languages.

Regular attendance at work is an essential part of the job.



August 2016 Page 1 of 2


EDUCATION & EXPERIENCE

Four years experience in a customer service role, or equivalent combination of education and experience.

CHARACTERISITCS


Positive Service Attitude

Social Comfort


Energy

Frustration Tolerance


Accountability

Preference for Structure


Influence

Integrity





SKILLS & CERTIFICATIONS

  • Strong ability and desire to provide excellent customer service

  • Desire, ability and personality to deal directly with customers and represent Mouser Electronics
  • Professional verbal and written communication skills in English and local language (minimum),including in a telephone environment. Additional languages may be required.
  • Able and willing to use our telephone headsets

  • Internet savvy and familiar with Internet E-Commerce. PC experience in a Microsoft Windows environment, proficient with internet e-mail, Microsoft Word, Excel, Outlook and other software

  • Ability to read, understand and use a terminal/PC screen and printed reports, including excel.
  • Able to type data for long periods of time

  • Proficient typing, math and writing skills

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.


This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Back Office Executive
B.Com, BCA, Other Graduate
Back Office Executive
Diploma
Constable
12th Pass (HSE)

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Wellcom infocom digital llp recruiting Data Entry Operator candidates nearby Delhi, Faridabad, Gurgaon, Ghaziabad, Noida.Wellcom infocom digital llp vacancies for Data Entry Operator is recruited through Written-test, Face to Face Interview etc.
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