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Deputy Front Office Manager Jobs in Gurgaon - Lemon Tree Hotels

Deputy Front Office Manager
Lemon Tree Hotels
Any Graduate, Any Post Graduate
0 to 3+ yrs
Deputy Front Office Manager Jobs in Gurgaon - Lemon Tree Hotels
Last Date 05 Apr 2020
This Job is Expired

Lemon Tree Hotels - Job Details

Date of posting: 05 Feb 20
Deputy Front Office Manager

Lemon Tree Premier 2, Leisure Valley, Gurugram

(Experience Required: 0 - 5 Years)

  • The Manager will thereafter be responsible in his/her function for the daily operations of the Front Office department. 
  • The job responsibilities would include:? 
  • Evaluates the job performance of each front office employee? 
  • Maintains working relationships and communicates with all departments? 
  • Maintains master key control? Verifies that accurate room status information is maintained and properly communicated? 
  • Make decision that relates to profit and loss? 
  • Report on a regular basis to the HGM on the performance of the Front Office against budgets, sales and profit projections. 
  • Analyze variances and monitor the impact of initiatives and corrective actions? 
  • Responsible for the hiring, training, and direction of new department associates? Ensure the timely completion of performance appraisals? 
  • Give direction and be responsible for the implementation of plans. 
  • Monitor plans’ effectiveness and introduce changes in response to the marketplace, including setting targets, planning and scheduling work and performance indicators that are typical productivity and efficiency measures? 
  • Operate the department within LTH policies as they are related to the ethical codes, standards of good business practice and local laws and regulations.? 
  • Resolves guest problems quickly, efficiently, and courteously? 
  • Works within the allocated budget for the front office? 
  • Enforces all cash-handling, check-cashing, and credit policies? 
  • Conducts regular meetings of front office personnel? 
  • Upholds the hotels commitment to hospitality? 
  • Prepare performance reports related to front office? 
  • Maximize room revenue and occupancy by reviewing status daily analyze rate variance, monitor credit report and maintain close observation of daily house count and other reports.? 
  • Monitor high balance guest and take appropriate action? 
  • Ensure implementation of all hotel policies and house rules? 
  • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes?
  • Prepare revenue and occupancy forecasting.? 
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner? 
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees? 
  • Monitor all V.I.P s special guests and requests.? 
  • Maintain required pars of all front office and stationary supplies? 
  • Review daily front office work and activity reports generated by Night Audit? 
  • Review Front office log book and Guest feedback forms on a daily basis.? 
  • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs? 
  • Perform other duties as requested by management? 
  • Cross check financial documents (Cash handover, Cash register, Allowance vouchers, Paid out vouchers, IOUs, BTC Register)? 
  • Ensure Front office Process are followed (Arrival & Departure recons, C-Form, Room discrepancy, Room change slip, room allocations, Arrival list treatment)? 
  • Checking reports (GSTS, ROB, DBR, RVR, EOD Check list, Voiding report)? To maintain staffing ratio, low attrition? 
  • Focus on budgets to achieve the same (Room, Transportation, Up sell, Cross sell, LCO & ECI)

Job Summary

Job Type : Full Time
Job Category : 1 to 3 Yr Exp,Office Assistant
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3+ yrs )

About Lemon Tree Hotels

Fresh, spirited and youthful, Lemon Tree Hotels (LTH) is India's largest chain in the mid-priced hotels sector and third largest overall, as of June 30, 2017, according to the Horwath Report. This award winning Indian hotel chain opened its first hotel with 49 rooms in May 2004 and operates 80 hotels in 48 destinations with ~8,000 rooms and over 8,000 employees.

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Lemon Tree Hotels recruiting Deputy Front Office Manager Experienced(0 to 3+ yrs) candidates candidates nearby Gurgaon.Lemon Tree Hotels vacancies for Deputy Front Office Manager is recruited through Written-test, Face to Face Interview etc.
Lemon Tree Hotels Company recruits a lot of Experienced(0 to 3+ yrs) candidates candidates every year based on the skills . The candidates with Any Graduate, Any Post Graduate are selected to full fill the vacancies in Receptionist/Front Office job field. The candidates nearby Gurgaon can apply for Deputy Front Office Manager position in Lemon Tree Hotels. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Lemon Tree Hotels recruitment, candidates are mostly chosen for the department of Receptionist/Front Office . To learn more about the current jobs and other details, it is better to go through official site of Lemon Tree Hotels and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Lemon Tree Hotels and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Lemon Tree Hotels and near your city and get a secured career.