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Deputy Manager-Team Leader Jobs in Navi Mumbai - Zodiac Hr

Deputy Manager-Team Leader
Zodiac Hr
Navi Mumbai(Navi Mumbai-Others)
28000 - 35000 Per Month
Zodiac Hr
Last Date 08 May 2020
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Zodiac Hr - Job Details

Date of posting: 09 Mar 20

We are hiring for Deputy Manager(Team Leader)

Location- Navi Mumbai

Salary- 3.5 to 4.5 CTC + Incentives (Depending upon Last drawn and Years of Experience)

Age Criteria- Upto 35 years

Duties and Responsibilities:

  • Motivating and inspiring the team to surpass their potential.
  • Improving the team and facilitating the communication among the members of the team.
  • Exceeding and meeting departmental objectives, including conversion targets, and lead generation.
  • Creating sense of ownership within the employees and resolving employee issues, if any.
  • Encouraging, supporting, and motivating actively one’s peer team.
  • Looking constantly for development as well as continuous improvement for the entire team.
  • Monitoring, organizing, and coaching team on a day-to-day basis.
  • Communicating the company’s purpose, core values, vision to the front employees.
  • Ensuring that the employees follow their schedules properly as designed.
  • Striving for new ways continually, to increase the opportunities for sales.
  • Handling escalated calls, complaints, questions, and queries as necessary.
  • Facilitating cross-functional communication within employees for improved working condition.
  • Creating a conducive work environment for all the call centre’s employees.
  • Carrying out team meetings and actively participating in the monthly and weekly meetings.
  • Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets.

Skills and Specifications

  • Strong knowledge of customer care techniques and processes.
  • Exceptional analytical and listening skills.
  • Ability to operate well in a call centre team environment.
  • Familiarity with several voice-logging systems and tools.
  • Keenness and flexibility to work extended hours.
  • Natural flair for coaching, motivating, and interacting with people.

Education and Qualifications

  • Bachelor’s degree in administration, commerce, the management or any related field from an accredited institution.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Zodiac Hr

Zodiac Hr
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Zodiac Hr recruiting Deputy Manager-Team Leader candidates nearby Navi Mumbai(Navi Mumbai-Others).Zodiac Hr vacancies for Deputy Manager-Team Leader is recruited through Written-test, Face to Face Interview etc.
Zodiac Hr Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, B.Com are selected to full fill the vacancies in Others job field. The candidates nearby Navi Mumbai(Navi Mumbai-Others) can apply for Deputy Manager-Team Leader position in Zodiac Hr. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Zodiac Hr recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Zodiac Hr and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Zodiac Hr and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Zodiac Hr and near your city and get a secured career.