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Desktop engineer Jobs in Chennai - Yes concepts

Desktop engineer
Yes concepts
Chennai(Velachery )
2014 - 2018
8000 - 10000 Per Month
Yes concepts
Last Date 31 Jan 2019

Yes concepts - Job Details

Date of posting: 09 Jan 19
Desktop Support Engineer responsibilities include:
  • Addressing user tickets regarding hardware, software and networking
  • Walking customers through installing applications and computer peripherals
  • Asking targeted questions to diagnose problems

Job brief

  • We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.
  • If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.
  • Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities
  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Job Summary

Job Type : Full Time
Job Category : Core Technical,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Yes concepts

man power staffing
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Yes concepts recruiting Desktop engineer candidates nearby Chennai(Velachery ).Yes concepts vacancies for Desktop engineer is recruited through Written-test, Face to Face Interview etc.
Yes concepts Company recruits a lot of candidates every year based on the skills Java, PHP, Android Developer, MySQL. The candidates with BBA/BBM, BSc, BE/B.Tech, BSW, B.Arch, B.Com, BA are selected to full fill the vacancies in Engineer (Core, Non-IT) job field. The candidates nearby Chennai(Velachery ) can apply for Desktop engineer position in Yes concepts. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Yes concepts recruitment, candidates are mostly chosen for the department of Engineer (Core, Non-IT) . To learn more about the current jobs and other details, it is better to go through official site of Yes concepts and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Yes concepts and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Yes concepts and near your city and get a secured career.