Desktop Engineer Jobs in Mumbai - Duff & Phelps
Job Description
Desktop Engineer
Job ID 19001888 Mumbai, India
Responsibilities:
- Provide junior level desktop/laptop support
- Promote consistent laptop, desktop, and software standards
- Provide strong QA testing of all new laptop\desktop hardware
- Assist with health of desktop operating system, applications, and documentation
- Assist with 3rd level ticket resolution and customer service
- Assist with evaluating, testing, and deploying all client facing applications
- Assist with in-depth troubleshooting of laptop\desktop issues
- Assist with critical desktop patching and updates
- Assist with antivirus monitoring, maintenance, and updates
- Assist with client level firewall monitoring, maintenance, and updates
- Assist with client level backups, monitoring, and documentation
- Assist with print servers standardization and driver support
- Assist with all new laptop\desktop operating system upgrades
- Provide after-hours and ‘on-call’ support, as necessary
- Traveling to regional offices will be required
- Other duties as assigned
Requirements:
- 3+ years’ experience supporting desktop services in an enterprise environment
- Understanding of developing \ implementing standards, processes, and procedures,
- Experience imaging and supporting Windows desktop operating systems
- Experience with quality assurance of PC images and software deployments
- Experience with desktop management tools and concepts
- Experience working with software deployment and inventory systems
- Experience working with Lenovo \ HP (Wintel based) desktop hardware
- Experience working with Microsoft operating systems and applications
- Experience working with MS Office 20xx configuration and applications
- Experience with data collection of file services
- Experience working both independently or as part of a project group
- Experience working flexible hours and on call 365x24x7
Qualifications:
- Strong technical knowledge on all supported application & hardware
- Strong organizational and analytical skills; oral and written communication skills
- Demonstrated ability in independent functioning
- Ability to accomplish tasks without supervision
- Must possess a positive and professional attitude
- Experience working with virtual / remote staff members
- Excellent project management skills
- Ability to take initiative and lead projects
- Working knowledge of personal computer and software applications used in job functions
- Ability to read, analyzes, and interprets professional journals and technical procedures.
- Ability to communicate orally and through written, via weekly reports.
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id842864
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
Duff & Phelps is the global advisor that protects, restores and maximizes value for clients in the areas of valuation, corporate finance, investigations, disputes, cyber security, compliance and regulatory matters, and other governance-related issues. We work with clients across diverse sectors, mitigating risk to assets, operations and people. With Kroll, a division of Duff & Phelps since 2018, our firm has nearly 3,500 professionals in 28 countries around the world.
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