Desktop Support and Helpdesk Support Jobs in Mumbai - Aargam computers pvt. ltd.
Desktop Support and Helpdesk Support
Aargam computers pvt. ltd.
0 to 3 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 29 Jul 20
Job Description
Basic troubleshooting knowledge in Desktops and Laptops with Software Should know about the SLA and its criticality Good Emailing Skills with knowledge of using Outlook Should have basic understanding of how Windows and Linux environment work Observe and Alert Threshold Violations Monitoring and Incident Management Be able to observe and report Incidents with in the SLA Follow escalation process Attentive and Vigilant in observing incidents through various monitoring tools Able to Multi task Handle multiple support tickets at the same time Desktop Support Helpdesk Support Complete Knowledge of Desktop Support Desktops Laptops Printers Handle IT Incidents and Tickets Should have adequate Customer Handling Skills over the phone and onsite Experience in the IT support desk tools will be added advantage
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id968675
Job Category Diploma , Tech Support
Locality Address
State Maharashtra
Country India
About Company
aargam computers pvt. ltd.
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