Desktop Support Engineer Jobs in Aurangabad - For a client of TeamLease Services Ltd

FEATURED JOB

Desktop Support Engineer

For a client of TeamLease Services Ltd

1 to 2 Years

17000 - 18000 Monthly

Expired

Posted: 12 Mar 21

Job Description

Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related L2 level issues
Creating OS images to reduce the OS deployment time
Problem solving Capability in IBM, HP and Dell and other vendors laptop/ desktop Hardware
Escalation handling
Desktop /Laptop Inventory management
Coordinating with Asset tracker for maintenance of Asset Management
Mentoring FMSs teams unresolved issues
Leading the FMS Team in absence of Team Leader
Ability to quickly analyze & diagnose technical problems
Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members
Problem determination and resolution within SLA's
Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
Ability to acquire; new skills & keep them updated
Work with Local & Global Teams
Proactive and clear communication skills
Quality and Process Knowledge
Should be good in client communication skills
Willingness to travel to different locations on short team. (Travel and location flexibility)
Willing to Work on Shifts based on the projects need