desktop support engineer Jobs in Bangalore - 3ag network solutions pvt ltd
Job Description
- Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)
- Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
- Trouble shooting of all types of Hardware and software applications problems.
- Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.
- Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
- Installation and configuring of wireless Data Cards in users laptops.
- Exposure in Active Directory user creation & deletion
- Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
- Trouble shooting hardware, software & networking problems.
- User group policies creation & modification
- Monitoring of virus issues through Symantec Endpoint Protection antivirus.
- Regular data & mail backup of MS outlook (PST files).
- Password creation & resetting to end users through remote desktop
- Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
- Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
- Resolving tickets with in the SLA which is raised from End User side.
- Maintaining Assets through Asset Management Tools
- Design and integrate specifications for systems
- Participate in an on-call rotation
- Recommend new processes and procedures, equipment and software
- Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008
Job Particulars
Role it software engineer
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id689671
Job Category IT/Software
Locality Address
State Karnataka
Country India
About Company
3AG Network Solutions Pvt .Ltd is Leading IT Infrastructure solution system integrator, software product services, ERP solutions, Sap implementation and outsourcing technical staff, Facility Management Company. 3AG Network Solutions offers a whole range of IT infrastructure solutions and services to enterprise customers. 3AGNS as system integration and support Services Company has evolved successfully to keep pace with changing IT world. 3AGNS started as a system integrator and technical support, VoIP Services Company. 3AGNS has grown into one of the leading IT infrastructure solutions and technical support services outsourcing companies in the country today.
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