Desktop support engineer Jobs in Bangalore - IGNITES HUMAN CAPITAL SERVICE PVT Ltd.
Job Description
- Greetings from IGNITES Human Capital Services'
- We Have Excellent Openings in MNCs International/Domestic BPO for Freshers/experienced(with excellent communication skills in English&Hindi).Those who are Looking for BPO, day/uk/us shift
- Minimum 6 months of call taking experience in Technical support (Hardware/Software) or 1 year Field service in PC, Desktop support
- Fluency in English & Hindi language.
- Knowledge on PC hardware, Windows OS, Wireless and Networking troubleshooting.
- Typing speed minimum 25 words per min
- Should be fluent in communication skills both spoken & written
- Strong problem-solving and client facing skills
- To provide best in class Technical support to customers over Phone.
- Take end to end ownership of customer issues reported.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard operating procedures & escalate to internal teams for quicker resolution.
- Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.
- Day Shifts, 10am to 7pm Monday to Saturday.
- Bachelors degree / Diploma with minimum 13 years Education. 10th plus Diploma also
- Min 6 Months Experience is mandatory Profile Summary
- Salary:- 2-3.5 lakhs
- Do Carry:-
- 5 Copies of Resume
- 1 Passport photograph
- NOTE:- PLEASE schedule your interviews with the HR's
Job Particulars
Role it software engineer
Education Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id599886
Job Category IT/Software , Diploma , Analyst / Analytics , Logistics / Transportation
Locality Address
State Karnataka
Country India
About Company
IgNITES Human Capital
Services
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