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Desktop support engineer Jobs in Bangalore - IGNITES HUMAN CAPITAL SERVICE PVT Ltd.

featured-job FEATURED JOB

Desktop support engineer

IGNITES HUMAN CAPITAL SERVICE PVT Ltd.
experience-icon 0 Years
salary-icon 200000 - 350000 Yearly
Expired

Posted: 12 Apr 19

Job Description

  • Greetings from IGNITES Human Capital Services' 
  • We Have Excellent Openings in MNCs International/Domestic BPO for Freshers/experienced(with excellent communication skills in English&Hindi).Those who are Looking for BPO, day/uk/us shift 
  • Minimum 6 months of call taking experience in Technical support (Hardware/Software) or 1 year Field service in PC, Desktop support 
  • Fluency in English & Hindi language. 
  • Knowledge on PC hardware, Windows OS, Wireless and Networking troubleshooting. 
  • Typing speed minimum 25 words per min 
  • Should be fluent in communication skills both spoken & written 
  • Strong problem-solving and client facing skills 
RESPONSIBILITIES:- 
  • To provide best in class Technical support to customers over Phone. 
  • Take end to end ownership of customer issues reported. 
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues. 
  • Follow standard operating procedures & escalate to internal teams for quicker resolution. 
  • Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future. 
  • Day Shifts, 10am to 7pm Monday to Saturday. 
  • Bachelors degree / Diploma with minimum 13 years Education. 10th plus Diploma also 
  • Min 6 Months Experience is mandatory Profile Summary 
  • Salary:- 2-3.5 lakhs
  • Do Carry:- 
  • 5 Copies of Resume 
  • 1 Passport photograph 
  • NOTE:- PLEASE schedule your interviews with the HR's 

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id599886
Locality Address
Country India

About Company

IgNITES Human Capital Services


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