DESKTOP SUPPORT ENGINEER Jobs in Chennai - 2COMS Consulting Pvt. Ltd.

DESKTOP SUPPORT ENGINEER

2COMS Consulting Pvt. Ltd.

1.5 Years

Not disclosed

Expired

Posted: 25 Feb 21

Job Description

Job Information

Industry IT Services Work Experience Experienced Salary 1,00,000 - 3,00,000 annual salary City Chennai State/Province Tamil Nadu

Job Description

Greetings from 2coms.

We are currently hiring for A Leading MNC in Chennai

Job Description

DESKTOP SUPPORT ENGINEER

Duties And Responsibilities

Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.
Interact with numerous computer platforms in a multi-layered client server environment.
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
Trains and orients staff on use of hardware and software.
Recommends and / or performs upgrades on systems to ensure longevity.
Works with procurement staff to purchase hardware and software.
Assesses functional needs to determine specifications for purchases.
Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
Troubleshoot Network connectivity (LAN) issues
Installation of desktop and hardware like CD-ROM, soundcards, etc
Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
Software installations such as MS-Office, Acrobat Reader, mail client etc. 6. Installation of anti-virus on desktops and remove Virus
Configuration of Print devices (network and local) on desktops
Desktop Configuration - Network, mail client, internet etc.
Co-ordinate with vendors for support
Configuration of devices attached to laptops ( PDA)
Application support, Desk side for business applications
Should provide Remote support on Phone or through tool