Desktop Support Engineer Jobs in Gurgaon - For a client of TeamLease Services Ltd
Job Description
- Diagnose standard software issues and report hardware issues to respective Vendors.
- Installation/re-installation/configuration/Troubleshooting of systems, printers, scanners.
- Configure/Troubleshooting desktop and laptop as per the desktop/laptop standardization policies of customer.
- Installation/re-installation/configuration of in-scope client OS / software / applications
- Installation/configuration/Troubleshooting of e-mail clients
- Troubleshooting issues related to standard office software (MS Office Word, Excel, PowerPoint etc.) and internet client
- Support for local area network issues (LAN), DHCP client
- Install antivirus software and check virus definition auto updates
- Create ticket in customer ITSM tools and regular updates of all Incidents/Requests till closer in tool
- Timely escalation of incidents and service requests to higher level
- Provide hands and feet support at the local Data Centers and Server Rooms of the location
- Should be ready to work in 24*7 Support
Job Particulars
Role it hardware engineer
Who can apply Experienced (1 to 1.5 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id985202
Job Category
Locality Address
State Haryana
Country India
About Company
NA
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