Desktop Support Engineer Jobs in Hyderabad - Vindhya E-Infomedia Private Limited

Desktop Support Engineer
Vindhya E-Infomedia Private Limited
10000 - 15000 Per Month
Vindhya E-Infomedia Private Limited
Last Date 10 Sep 2017

Vindhya E-Infomedia Private Limited - Job Details

Date of posting: 12 Jul 17


  • Installing and configuring computer hardware, software, systems, networks, printers, scanners resolution via telephone/email/chat for customer's end users 
  • Planning and undertaking scheduled maintenance upgrades
  • Talking to clients and computer users to determine the nature of problems
  • Responding to breakdowns
  • Investigating, diagnosing and solving computer software and hardware faults
  • Maintaining records of software licences
  • Managing stocks of equipment, consumables and other supplies.
  • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate  support teams and follow up until closure. 
  • Escalate complex problem to appropriate support specialists 
  • Troubleshoot client software and basic network connectivity problems
  • Identify, evaluate and prioritize customer problems and complaints 
  • Routine maintenance updates with other IT staff and business units 

Hiring Process : Face to Face Interview, Telephonic Interview

About Vindhya E-Infomedia Private Limited

Vindhya E-Infomedia Private Limited, a BPO started in the year 2006 with the vision of bringing Business and Philanthropy together employs close to 1400 employees with many of its production staff comprising physically challenged, hearing impaired, socially disadvantaged women and border cases of Autistic.

A unique “For Profit” Organisation serving diverse verticals in the voice and non voice business process segments has won several accolades and recognition including Shell – Helen Keller Award, NDTV business leadership award and one of the 100 women achievers of India by Ministry of Women and child development.

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Vindhya E-Infomedia Private Limited recruiting Desktop Support Engineer fresher’s in Hyderabad. The Vindhya E-Infomedia Private Limited vacancies for Desktop Support Engineer is filled through Face to Face Interview, Telephonic Interview etc.
Vindhya E-Infomedia Private Limited jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with 12th Pass (HSE), BE/B.Tech, BSc, BCA, B.Com are selected to full fill the vacancies in IT Hardware Engineer job field. The fresher’s applying for Desktop Support Engineer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Vindhya E-Infomedia Private Limited recruitment, fresher’s are mostly chosen for the department IT Hardware Engineer. To learn more about the current jobs and other details, it is better to go through official site of Vindhya E-Infomedia Private Limited and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Vindhya E-Infomedia Private Limited and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.