Desktop Support Engineer Jobs in Hyderabad - Vindhya E-Infomedia Private Limited

Desktop Support Engineer
Vindhya E-Infomedia Private Limited
10000 - 15000 Per Month
Desktop Support Engineer Jobs in Hyderabad - Vindhya E-Infomedia Private Limited
Last Date 10 Sep 2017

Vindhya E-Infomedia Private Limited - Job Details

Date of posting: 12 Jul 17


  • Installing and configuring computer hardware, software, systems, networks, printers, scanners resolution via telephone/email/chat for customer's end users 
  • Planning and undertaking scheduled maintenance upgrades
  • Talking to clients and computer users to determine the nature of problems
  • Responding to breakdowns
  • Investigating, diagnosing and solving computer software and hardware faults
  • Maintaining records of software licences
  • Managing stocks of equipment, consumables and other supplies.
  • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate  support teams and follow up until closure. 
  • Escalate complex problem to appropriate support specialists 
  • Troubleshoot client software and basic network connectivity problems
  • Identify, evaluate and prioritize customer problems and complaints 
  • Routine maintenance updates with other IT staff and business units 

Job Summary

Job Type : Full Time
Job Category : IT/Software,BSc/BCA/BBM
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Vindhya E-Infomedia Private Limited

Vindhya E-Infomedia Private Limited, a BPO started in the year 2006 with the vision of bringing Business and Philanthropy together employs close to 1400 employees with many of its production staff comprising physically challenged, hearing impaired, socially disadvantaged women and border cases of Autistic.

A unique “For Profit” Organisation serving diverse verticals in the voice and non voice business process segments has won several accolades and recognition including Shell – Helen Keller Award, NDTV business leadership award and one of the 100 women achievers of India by Ministry of Women and child development.

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Vindhya E-Infomedia Private Limited recruiting Desktop Support Engineer candidates nearby Hyderabad.Vindhya E-Infomedia Private Limited vacancies for Desktop Support Engineer is recruited through Written-test, Face to Face Interview etc.
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