Desktop Support Jobs in Across India - Javin IT Service pvt ltd

Desktop Support

Javin IT Service pvt ltd

0 Years

8000 - 10000 Monthly

Expired

Posted: 03 Dec 18

Job Description

Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals

Job Particulars

Role others

Education Diploma, 10th Pass (SSC), 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id521348

Job Category Diploma , Analyst / Analytics , Logistics / Transportation

Locality Address

State Anywhere in India

Country India

About Company

JISPL is the fastest growing organization, conceptualized in the year 2014 & since incorporation we have grown our services to work with the IT professionals to provide various IT Services. JISPL is the discreet IT Service provider that aims at fulfilling all level of IT requirements with key focus on providing IT Infrastructure services and solutions.

JISPL is the Mumbai based organization having the strong PAN India support with more than 300+ partners to extend the support from Tier 1 cities to remote location.

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