Desktop Support Jobs in Delhi - Progressive Infotech Pvt Ltd.
Desktop Support
Job Description
Job Opening for Desktop Support Engineer
Role: Desktop Support Engineer
Experience : Minimum 1 Year
Education: Any Graduate or 3 Yrs. Diploma holder
Skill Required -
Good Communications Skills
Good Interpersonal Skills
Soft Spoken
Technically Sound
Job Role and Responsibilities:
Installation and Roll out services of new desktops & laptops.
Hardware fault diagnosis & isolation on desktops / laptops.
First level of support on desktop / laptops under warranty / AMC with third part vendor & vendor coordination for L2/L3 & Spares support
Installation and OS Support - Repair / Re-Installation or fresh Installation
Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications
Configure / troubleshoot network connectivity of desktops / laptops & network printers
Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.
- UG : Diploma in Any Specialization, Any Graduate in Any Specialization
- PG : Post Graduation Not Required, Any Postgraduate in Any Specialization
- Doctorate : Any Doctorate in Any Specialization, Doctorate Not Required