Digital Appliation Support Jobs in Mumbai - For a client of TeamLease Services Ltd
Digital Appliation Support
Job Description
Provide first line of support to the internal and external customer.
Troubleshoot customer application software issues and follow ups till completion.
Resolve support issues with a focus on root cause analysis to reduce recurring issues.
Identify and document all system errors and maintain a repository of application queries, requests and complaints
Ensure all work meets internal and external customer expectations and departmental quality standards.
Maintain high level of customer satisfaction