DISPATCHER Jobs in Delhi - Beyond Financial Inc

Summary (Night Shift)

• Our company is looking for a reliable Dispatcher to help create trucking routes that keep costs down but meet customer scheduling needs. 
  
• The Dispatcher will be responsible for using the latest in routing software to establish daily trucking routes that make required stops outlined in customer contracts. 
  
• The successful candidate for this position needs to be able to adjust to last minute changes and work with drivers to schedule emergency pick-up or delivery for new or established clients when necessary.
  

• Develop delivery routes and maintain contact with drivers throughout the day.
  
• Collaborate with management to modify daily routes to accommodate the needs of customers.
  
• Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road.
  
• Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes.
  

• Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries.
  
• Establish and manage communication with corporate, clients, staff and management.
  
• Organize and prioritize office tasks to fulfill all administrative requirements.
  
• Ensure effective telephone and email communications both internally and externally to maintain professional image.
  
• Participates as needed in special department projects.
  
• Coordinate meetings with the US team.
  

• Time management
  
• Collaboration skills
  
• Problem solving / analysis
  
• Personal effectiveness / credibility
  
• Excellent communication and interpersonal skills
  
• Technical Capacity; Good knowledge of MS Office & Google products

Required Education and Experience

• BS / BA
• Prior customer service experience is a plus