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Domestic Voice Process Jobs in Chennai - Irasol India Pvt Ltd

Domestic Voice Process

Irasol India Pvt Ltd
experience-icon 0 to 1 Years
salary-icon 8000 - 11500 Monthly
Expired

Posted: 18 Nov 16

Job Description

  • Domain/Vertical : Telecom (BPO)
  • Location : Chennai
  • Languages : English is MUST (Tamil,Hindi,Kannada,Telugu,Malayalam,Telugu)
  • Experience : 0 to 1 Yrs ( Freshers )
  • Shift : Day Shift
  • Salary : 8000 TO 11500
  • Cab : NO

Roles & Responsibilities:

  • Point of Contact for Customer for process related queries. 
  • Proactively coordinate with the colleagues and supervisors in cooperation with the customers and internal client support teams.
  • Ability to identify gap and share process improvement ideas.
  • Ensure all administrative and technical requirements are fulfilled.
  • Follow up customer email until closure and manage the  processes SLAs in a timely manner.
  • Provide SME support and clarify the customer queries  
  • Ability to analyze data from an SME perspective.
  • Ability to conduct refresher/ process training. 
  • Updates himself regularly with Company policies on Information Security  Management System. 
  • Adhere to Information Security Policies of the Company. 
  • Report any Security Incident that is observed.
  • Good command of Language (oral and written) 
  • Strong analytical, communication and interpersonal skills.
  • Well organized, able to  manage Production and support the process activities. 
  • Act with sense of urgency and demonstrate proactive behavior
  • Committed to delivering Quality performance.
  • Knowledge about cards business is an asset (transaction processing, implementation processes, internal organization) 

Job Particulars

Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id249127
Job Category Diploma , BPO
Locality Address
Country India

About Company

Across India, an estimated, over 15000 hiring firms exists. From a search focus perspective, while Irasol is positioned as a startup to provide a best in class search, our business model is simple and focused to create an impact on Human workforce and continually improve our efficiency through the process of constant learning.     Operating at the high end of strategic talent acquisition, Irasol, an Amaravian venture started in 2012, (Amaravians are alumnus of Sainik School Amaravathi Nagar) is an ultra-exclusive, select client & leadership talent focused, metrics & results driven start up providing open to innovative approaches in leadership hiring open to exploring exceptional career opportunities.     Irasol engages in hiring activities for customers handpicked who satisfy our demand and meet our convenience in order to create high impact in their line of business, through the center in Chennai, Our hiring focus primarily targets partnering select clients, across select industries & geographies, seeking to accomplish business outcomes/growth through faster Turnaround Time.
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