Domestic Voice Process Jobs in Kolkata - Star Agriwarehousing & Collateral Management Ltd
Job Description
Immediate hiring for Domestic Voice Process
We are looking for candidates who would like to work as Consultant 100 Work from Home Flexible Working Hours Opportunity
Mandatory Requirement
Candidate should have Laptop Desk top android mobile phone version 5 1 and above
High Speed WiFi Internet Connection Language Proficiency English Hindi
Silent room to work
Responsibilities include
Maintaining a positive empathetic and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complaints Knowing our products inside and out so that you can answer questions
Processing orders forms applications and requests Keeping records of customer interactions transactions comments and complaints
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Ensure customer satisfaction and provide professional customer support
Required Candidate profile
Graduation completed holding certificate
Candidates with experience in Customer Support will have added advantage
Ability to stay calm when customers are stressed or upset
Comfortable using computers
Excellent interpersonal and written and oral communication skills English and Hindi should have knowledge of computer skillsLogin Hours Minimum 6 hours to be logged in a day and maximum will be discussed in detail
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1132314
Job Category Internship , Diploma , BPO , BSc/BCA/BBM
Locality Address
State West Bengal
Country India
About Company
Star Agriwarehousing & Collateral Management Ltd
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