E-Channel Manager Jobs in Mumbai - ICICI LOMBARD

E-Channel Manager
Mumbai(Vashi )
BVSc, BBA/BBM, BSc, BCA, BE/B.Tech, BHM, BEd, B.FashionTech, BFA, B.F.Sc(Fisheries), LLB, B.Design, BAMS, BSW, B.Arch, B.P.Ed, B.Pharm, B.Com, BA
1 to 3 Years
175000 - 250000 Per Year
Last Date 30 Apr 2018
This Job is Expired


Date of posting: 13 Apr 18
General Description of the Job

This role is with our In House Contact Center for our E-channel business. 

5 Days Working. Rotational Shift On-Role Job. 

The customer logs on to the website and raises a query for our products; the incumbent will have to call the customer on his contact and understand his query and accordingly sell the product.

  • Outbound calling and converting lead into sales.
  • Explaining the product features and benefits to customers.
  • Ensuring all compliance and SLA during the call.
  • Achieving daily, weekly and monthly target.
  • Ensuring all compliance and SLA during the calls.
  • Achieving daily, weekly, monthly, target.

Role & Responsibilities

  • Comprehend and understand Customer’s requirements and pitching an appropriate product so that the customer requirements are met. Seeking information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards.
  • Provide/take relevant information and update the system accordingly. Where the outreach cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. 
  • Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency
  • Ability to sell the products over telephone correctly and confidently.
  • Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications.
  • Ability to achieve stretched targets and able to manage the organization standards
  • Maintain Superior quality sales by following organization standards.

Education Requirements/ Skills

  • Graduate / Post Graduate
  • Typing speed of 30 to 40 wpm
  • Minimum 1-3 years of relevant experience of domestic/international BPO (Preferred)
  • Strong interpersonal, problem-solving skills and verbal and written communication skills
  • Basic computer knowledge and technical skills

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : BSc/BCA/BBM,1 to 3 Yr Exp,Others
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3 Years)


ICICI Lombard General Insurance Company Limited

ICICI Lombard GIC Ltd. is one of the leading private sector general insurance companies in India. We are a joint venture between ICICI Bank Limited and Fairfax Financial Holdings Limited, a Canada based diversified financial services company. We have won many accolades and awards on various platforms, including the recently won Best Social Media Integrated Campaign Award and “'Non-Life Insurer of the Year'. We are well known for our innovative products, marketing strategies, focus on technology and exemplary customer services.
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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ICICI LOMBARD recruiting E-Channel Manager Experienced(1 to 3 Years) candidates candidates nearby Mumbai(Vashi ).ICICI LOMBARD vacancies for E-Channel Manager is recruited through Written-test, Face to Face Interview etc.
ICICI LOMBARD Company recruits a lot of Experienced(1 to 3 Years) candidates candidates every year based on the skills BPO, Outbound Sales , Telecaller. The candidates with BVSc, BBA/BBM, BSc, BCA, BE/B.Tech, BHM, BEd, B.FashionTech, BFA, B.F.Sc(Fisheries), LLB, B.Design, BAMS, BSW, B.Arch, B.P.Ed, B.Pharm, B.Com, BA are selected to full fill the vacancies in Others job field. The candidates nearby Mumbai(Vashi ) can apply for E-Channel Manager position in ICICI LOMBARD. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ICICI LOMBARD recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of ICICI LOMBARD and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ICICI LOMBARD and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ICICI LOMBARD and near your city and get a secured career.