E-Commerce Manager Jobs in Delhi,Gurgaon - Draphant Consultants Pvt Ltd
Job Description
You will be responsible for ensuring
efficient sourcing of critical SKU's at competitive prices from the merchants
and maximizing the selection for the category. This roles requires you to drive
key metrics like GMV and owner for your assigned category and simultaneously
maintain highest level of customer experience by ensuring good product quality.
The role also requires you to identify new market opportunities and make
effective forecasting for the categories assigned.
What you will be responsible for:
- Single point of contact for any and all matter related to assigned category.
Drive tactical and strategic initiatives for improvement of key metrics.
Responsible for short-term & long-term planning for the category. -
Complete ownership of one or more category/subcategory.
- Lead point of contact for Top-rated-merchants for respective
category/categories.
- Exercise autonomy of pricing to ensure goal alignment of top-line and
bottom-line.
- Maintain strong and positive relationships with existing merchants and expand
reach to find new merchants.
- Key responsibilities include sourcing at competitive prices, end-consumer
pricing effectively to ensure efficient sales while keeping strict check on
bottom line. Ensuring best-in-industry assortment.
- Identification of new market opportunities.
- Very strong customer focus - understanding customer needs & ensuring
correct expectation management and delivery.
- Tracking and improvement of key metrics - NPS, conversion, returns,
cancellations.
- Planning for respective business vertical for upcoming
month/quarter/year.
- Strong in multi-tasking and effective in cross-functional projects.
- Should be open to travel for business meetings.
- Complete ownership of category and delivering strategic metrics.
- Ensuring best possible assortment at focused price points at best negotiated prices.
- Expanding merchant base as per the category's plan.
- Identifying and tapping new market opportunities .
- Driving customer and merchant related metrics like SLAs, NPS, returns
etc.
- Preparing and planning sourcing charter along with the category
manager.
- Responsible for a healthy top line and bottom line for the category month on
month.
- Maintain best in class supply side metrics like SLA, fulfillment rate, geo
share of business etc.
- Ensure the quality promise of the merchandised products to deliver high
NPS(Net promoter score).
- Constantly work towards increasing the margins of the category and improve
bottom line.
- Work with monetization team to create cross marketing opportunities for
brands and generate non transactional revenue for the category.
Qualifications要求
We are looking for someone :
- Who has overall experience of 3 years or less (MBA/Post Grad.) or minimum 5
years (Graduate).
- Who has relevant work-ex of minimum 1 year (MBA/Post Grad.) OR Minimum 3
years (Graduate).
- Who has ability to translate strategies into execution plans and take them to
completion.
- Who should have highly analytical.
- Who should willing to take calculated risks to grow the category.
- Who should have excellent verbal and written communication with interpersonal
skills.
- Who has strong understanding of technology and business.
- Must be willing to learn.
- Who has ability to connect with people across teams & levels.
Experience Required5 years e-commerce manager experience