E-Commerce Operations Executive Customer Service Specialist Jobs in Vadodara - Upix Inc.

Upix Inc. is Hiring a person for two job roles:

• E-Commerce Operations Executive to manage the daily E-commerce Operations
• Customer Service Specialist to handle Customer Service of our E-commerce business

Upix Inc. is an E-commerce business entity involved in dealing Electronic Accessories viz; Remote Controls, Cables, Power Adapters, and Other Accessories on various Marketplaces.

Details

• Location | Vadodara
• Timings | 10 to 7
• Salary | Depends on Qualifications & Skills

Responsibilities and Duties
Job Responsibility

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E-Commerce Operations Executive:

• Order Management - Order Processing (Retrieving the Order list, required shipping documents)
• Order Dispatching
• Catalogue and Listing Management
• Inventory Management
• Return Management
• Communicating on call and mail with concerned officials for issue resolution

Customer Service Specialist:

• Answering all Calls at our Support Number, Ensuring each call gets answered
• Replying on WhatsApp, SMS with appropriate responses and solutions.
• Closing business leads through suitable responses on call & WhatsApp.
• Innovating ways out to help growing business well

Key Skills
Functional Skills Fluent in MS Office, and Computer Basics Fluent with English Language in Speaking and Writing Professional Skills Managing Contingencies Proactively Contributes to making Processes Smooth & Easy Curious to Learn Passionate about his/her work Result-Oriented An Initiator & Contributor Effective Communicator Multi-Tasker Leader & Team Worker Organised/Disciplined

Job Type: Full-time

Salary: From ₹8,000.00 per month