iNEWPM
ad

E-Commerce Support Specialist Jobs in Guwahati - Vantage Circle

E-Commerce Support Specialist
Vantage Circle
Vantage Circle
Last Date 22 Dec 2017

Vantage Circle - Job Details

Date of posting: 14 Nov 17
  • We are looking for Technical Support Specialist, having E-Commerce knowledge, who will work alongside with our Operations Team in Guwahati. 
  • The job will need fair amount of technical knowledge about web E-Commerce portals. 
  • You will also learn a lot about how Digital Marketing works in the E-Commerce industry.
RESPONSIBILITIES
  • Greet customers warmly and ascertain problem or reason for contacting.
  • Follow communication procedures, guidelines and policies.
  • Build sustainable relationships of trust through open and interactive communication.
  • Attend inquiries and resolve product or service problems by clarifying the customer's complaint via phone, email, online chat etc.
  • Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Suggest or inform customers about best deals, offers or promotions whenever they are available.
  • Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
REQUIREMENTS
  • Technical graduate or postgraduate degree (MBA/PGDM) is preferable.
  • Fresh graduates with good academic track record are welcome to apply.
  • Advanced computer skills with very good typing speed.
  • Fluent professional English proficiency.
  • Excellent written and verbal communication skills.
  • Good analytical skills with active listening and attention to details.
  • Ability to multi-task, prioritize and manage time effectively.
  • Customer orientation and ability to adapt/respond to different type of customers.
  • Willingness to help our customers and provide them with a personal experience.
  • Should be able to demonstrate strong work ethics.

Hiring Process : Face to Face Interview, Telephonic Interview

About Vantage Circle

Vantage Circle, an All-in-One Employee Engagement Platform and a SaaS solution for employee privileges. Currently, we have 8 of the top 10 Indian IT firms as our clients and have our offices in Delhi, Hyderabad and expanding rapidly our team in Guwahati – Six Mile. We have partnered with major ecommerce portals like Amazon, Flipkart, Myntra, Jabong, etc to provide customized deals and discounts to corporate employees in India. 
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
System Adminstrator/ Technical Assistants/Office Assistant
ME/M.Tech, M.Com, MA, BSc, MSc...

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Vantage Circle recruiting E-Commerce Support Specialist Experienced(0 to 1 Years) candidates in Guwahati. The Vantage Circle vacancies for E-Commerce Support Specialist is filled through Face to Face Interview, Telephonic Interview etc.
Vantage Circle jobs for Experienced(0 to 1 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 1 Years) candidates every year based on the skills -Tech Support, Customer Relationship, Customer Service. The candidates with MBA/PGDM are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 1 Years) candidates applying for E-Commerce Support Specialist should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Vantage Circle recruitment, Experienced(0 to 1 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Vantage Circle and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Vantage Circle and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.