Ecommerce Sales Jobs in Gurgaon - RightMinds Consulting
Ecommerce Sales
Job Description
Company Profile:
We @Assembly () are keen to collaborate with young, potential talent (0-2 years experience) that show an inclination to learn and grow within the digital media / ecommerce industry with a very promising opportunity to build a large e-commerce brand in the luggage space. We can assure you to meet all your goals to grow organically with us.
We are an emerging ecommerce brand in the luggage space and growing well. Our design philosophy is to create products that make the travel experience better, enabling smoother transit & better organization on a trip. Our core distribution & marketing channels is digital, with specific emphasis on direct-to-consumer (own website).
Salary: 25K to 35K/month
JD’s listed as per current priority:
Ecommerce Sales/ BD:
Concrete Role Specifications:
- driving ecommerce sales on platforms such as Amazon, Flipkart, Myntra etc through overall account management
- building a rapport with the category manager to ensure participation in various marketplace activities
- running ad campaigns on the platform to drive visibility.
- ensuring product listings are strongly demonstrating USPs through text content and visuals like product photos, demos
- participating in deals & promos and festive events to drive visibility
- control levers to ensure organic visibility of listings such as SEO within the marketplace platform
- undertake competitor & category analysis to understand best practices to stand out amongst competing brands
- creating sales MIS to pass inputs to the sourcing team on maintaining accurate inventory levels
- managing customer queries & reviews in case customers need help with any resolution.
Brand Marketing / Content Operations
This role is aligned
to (1) creating brand content and (2) managing the brand presence on social handles. As part of (1), it would include (a) acting as a bridge between the product & ecommerce teams by creating product content that is showcasing the benefits to the user (b) creating brand promotions that can be run on various sales channels © coordinating with creative vendors like photographers, video editors, graphic designers for creatives that can be run on our webstore or online ads.
As part of 2, it would include (a) creating posts & content on our social handles on platforms like Instagram & Linkedin to keep our community engaged & to grow our handle (b) tieing up with influencers to associate our brand with the right communities © tracking engagement metrics to ascertain how our community presence is growing
Just being able to write won't cut it, needs someone who can manage the whole piece. This person would keep the website updated.
Why are we @ Assembly having a promising future?
1. It's a great time to build an ecommerce brand in India - lots of investment going to building ecommerce brands because ecommerce & social media has given a new route for people to build new brands, which in traditional distribution or mass media environments was almost impossible to do. So the process has become more democratized & technical, allowing for new players to emerge in each category.
You can go through this great article showing why ecommerce brands have grown so well in the US -
- and are now showing traction in India.
2. In our industry i.e. Luggage - it has been an oligopoly with some large players like VIP, Samsonite, Safari etc who have done very well over many decades. But newer players have not had a chance until now because entry barriers to make luggage & sell it have always been high. The fact that we are able to create happy customers through our initial work gives us great confidence - we keep updating our HU testimonials here - /pages/happy-users
3. We are backed by 2 strong players that give us all the capabilities we need. On the manufacturing side, we are invested by Novex - / - which is one of the leading luggage manufacturing companies in India independent of those large brands. We are also incubated by / - which is one of the leading ecommerce enabler companies in India. Their company / is well known in the ecommerce industry.
Job Particulars
About Company
Company Profile:
We @Assembly are keen to collaborate with young, potential talent (0-2 years experience) that show an inclination to learn and grow within the digital media / ecommerce industry with a very promising opportunity to build a large e-commerce brand in the luggage space. We can assure you to meet all your goals to grow organically with us.
Assembly Luggage
We are an emerging ecommerce brand in the luggage space and growing well. Our design philosophy is to create products that make the travel experience better, enabling smoother transit & better organization on a trip. Our core distribution & marketing channels is digital, with specific emphasis on direct-to-consumer (own website).
Salary: 25K to 35K/month
JD’s listed as per current priority:
. Customer Care Operations:
Involves interacting (emails, chats and calls) with customers to resolve queries or concerns they may have.
Interacting with the backend team to ensure customer delivery timelines are met & their grievances are taken care of.
Working closely with product/delivery teams to understand and give input to introduce product changes, if any, based on customer service experience and feedback.
Developing and maintaining standard operating procedures for common situations.
Preparing performance reports by collecting and analyzing data from the customer service functions.
Specifying and building tools to improve the speed and quality of support.
Requires people to have decent communication skills both in written and spoken English.
Candidates with call centre/customer care experience of up to 2 years, in an ecommerce setup would be preferred.
Freshers with an inclination to build their career in this space can also apply.
Why are we @ Assembly having a promising future?
1. It's a great time to build an ecommerce brand in India - lots of investment going to building ecommerce brands because ecommerce & social media has given a new route for people to build new brands, which in traditional distribution or mass media environments was almost impossible to do. So the process has become more democratized & technical, allowing for new players to emerge in each category.
- and are now showing traction in India.
2. In our industry i.e. Luggage - it has been an oligopoly with some large players like VIP, Samsonite, Safari etc who have done very well over many decades. But newer players have not had a chance until now because entry barriers to make luggage & sell it have always been high.
3. We are backed by 2 strong players that give us all the capabilities we need.
