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Electronic Call Monitoring (ECM) Officer Jobs in Chennai - Chosen Care Group Ltd

Electronic Call Monitoring ECM Officer

Chosen Care Group Ltd
experience-icon 2 Years
salary-icon 20000 - 25000 Monthly
qualification-icon B.Com, BCA, BE/B.Tech, BSc
location-icon Chennai
Expired
Posted: 29 Mar 22
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Job Description

Job Title: Electronic Call Monitoring (ecm) Officer 

Report To: Accounts Manager 

Salary: IRS 25000

 

Purpose of the Role: To monitor, Investigate, and action to get 100% electronic monitoring system usage. 

  

Responsibilities

  • Monitor the live view of login/out daily and call the careers who have not used the app straight away
  • Download/ prepare the careers electronic login/out report daily and report to the relevant manager
  • Monitor the login/out location for each visit daily and organize the information if the login/out location differs from the service user location.
  • Report/ inform the careers who have failed to log in/out and whose login/out location differs from service user location.
  • Prepare the report on the careers who are not using the system/app effectively and call them for the investigation meeting.
  • Monitor and evaluate the careers who are using the system effectively and efficiently and report to the manager
  • Make sure the QR code is in place for all the service users.
  • Should be able to take/deal with any queries related to the monitoring app and deal with it promptly.

    •  

     

    Qualification 

    Bachelor degree or equivalent 

     

     

    Experience

    Minimum 2 years in Supervisor role 

     

    Skills and Knowledge

  • Good in IT Skill
  • Communication skill: Fluent in English & Hindi
  • Time Management
  • Should be quick learner

    • Job Particulars

    Role it software engineer
    Education B.Com, BCA, BE/B.Tech, BSc
    Who can apply Experienced (2 Years)
    Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
    Employment TypeFull Time
    Job Id1459200
    Job Category IT/Software , BSc/BCA/BBM
    Locality Address Porur
    State Tamil Nadu
    Country India

    About Company

    Chosen Care Group Ltd
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