Electronic Support officer Jobs in Pune - Knoah solution
Job Description
As Technical Support Associate, you are expected to address customer challenges and queries through Non voice support and ensure effective resolution to the challenges the customer encounters
- Ensure customer satisfaction and quality parameters are met for the resolutions provided
- Ensure that you delight customers and help in retention by providing customer experience that would enhance stakeholder’s value
Job Particulars
About Company
COMPANY OVERVIEW
Serving global clientele across multiple industries since 2001Knoah Solutions has been providing customer experience management solutions to small and medium-sized businesses and Fortune 500 companies alike.
Our operations began in Hyderabad, India in 2001 with a small technical support email program for a growing internet provider, who is still our client today. We have grown our operations to include multiple customer engagement solutions offered through a variety of contact channels and handled in a diverse range of languages from our global delivery locations.