Email Support Jobs in Pune - Tech Mahindra
Job Description
Responsibilities and Duties
The primary responsibilities of a Customer Service specialist would be:
- Handling escalations and complex queries.
- Manage large amounts of emails & chats
- Answer calls professionally to provide information about products and services, take/ or obtain details of complaints.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
- Proven customer support experience or experience as a client service representative
- Excellent English communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- Ability to multi-task, prioritize, and manage time effectively
Age criteria - 18 to 35 years
Min -Graduation
Experience- Min 1years
Contact Person- Shabana-
Job Particulars
Education Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, BSW
Who can apply Experienced (1 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1119375
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Viman Nagar
State Maharashtra
Country India
About Company
Tech Mahindra Limited is an Indian multinational technology company, providing information technology (IT) and business process outsourcing (BPO) services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
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