End User Support Jobs in Mumbai - Rave Technologies
End User Support
Rave Technologies
Expired
Posted: 16 Jan 20
Job Description
End User Support
Mumbai, Maharashtra, India
Full-time
Education: Bachelor’s Degree in Engineering
Experience (years): 1-3 Total Years, 1 Relevant Year
Duties to be performed:
- Ensuring that all change/project work is delivered on time and to budget
- Using specialist technical skills to proactively manage all elements of the supported Infrastructure ensuring high levels of service availability
- Proactive Problem management to drive down numbers of fault Incidents raised
- Proactive monitoring of Servers, Key systems.
- Proactive maintenance of systems, installing patches, upgrades etc.
- Carrying out all backups, tape changing and log checking
- Capacity planning and reporting on IT infrastructure
- Providing customers with high level technical consultancy
- Specialising in the configuration and support of Windows Servers and back office applications
- Ensure compliance with all documented procedures
- Monitor allocated procedures, review and update as necessary. Identify and produce new procedures as appropriate
- Be able to work on the Office premises for minimum of 8.5 hours during assigned shift timings or more if the work demands.
- Be a part of the 24X7 shift rotation (If Required)
- Get involved in any other business activities as required
Job Particulars
Role it software engineer
Education Any Graduate
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id828041
Job Category IT/Software
Locality Address
State Maharashtra
Country India
About Company
Rave Technologies – A Northgate Public Services Company, is a software services company that works with small and medium sized organisations. We are a part of Northgate Public Services Company which is based in the UK.
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