Engineer Trainee Jobs in Jaipur - Concord Nextstep Development India Pvt Ltd.
Job Description
Looking for an Trainee with knowledge / experience in the following
Responsibilities:
- The Service Desk is responsible for monitoring and triage of all first line alerts, incidents and reported issues for Concord platform systems and applications 24/7.
- The Service Desk will investigate and resolve where possible application, software and hardware incidents. When resolution isnt possible, they are responsible for assignment to the correct support team escalating when necessary. Continuous incident trend analysis is required to identify common issues and feed into the problem management process for root cause analysis.
- Service Desk Engineers are responsible for ensuring processes and services are properly executed and any barriers to proper service operation are addressed and/or escalated.
- Individuals are required to continuously monitor operational processes to determine their effectiveness implementing new steps or processes when previously defined processes are determined as ineffective.
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1193410
Job Category Core Technical , Diploma , Work from Home
Locality Address Jaipur-Others
State Rajasthan
Country India
About Company
Concord Nextstep Development India Pvt Ltd.
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