Epicor
Epicor
Associate Software Developer

Eligibility : 

  • BE/ B.Tech (CS/IT/IS),BCA, BSc (CS/IT) from 2016 batch with 60% throughout academics.
Job Role:
As a Web Technical Support Analyst you will be focused on providing system support services to Epicor clients. Technical Support Analyst, provide application support via phone/email/Web
 
As a member of Epicor Support Team you will be based in our recently opened India Technology Centre, so you will take part in Epicor next success story from the very beginning as we are building up our new tech campus in Bangalore.
 
In this position you will gain a deep understanding of both the product you support and the train on the technologies used to bring our software applications to life.
 
You will have ideally:
  • PHP, HTML Language, CSS and ability to create and run SQL queries.
  • Additional technical knowledge of network environments and/or multiple operating systems will be highly valued.
  • Direct interaction with customers, assisting with the support and troubleshooting of ecommerce web site
  • Microsoft administration, Microsoft IIS and SQL Server, including database maintenance Understanding and adhering to escalation paths so that issues are resolved in conjunction with outlined SLAs
  • Provide timely and accurate updates and ticket notes to keep clients informed of progress
  • Open to work in Night Shift
Interview process:
  • Versant Communication Round
  • Online Aptitude
  • Technical Round
Salary : 5 LPA
Apply Now
About Us
Epicor
EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.
 
EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP),retail management software, supply chain management (SCM),and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.
 
Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.
 

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