Excellent Chance to work in BPO for Voice Process in Surat. Jobs in Surat - Votiko
Call Center Representative
Votiko
Expired
Posted: 01 Jul 21
Job Description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.
The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Responsibilities• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets
Requirements• Previous experience in a customer support role
Requirements• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
Qualifications :Any Graduate
Location: Surat
Location: Surat
Salary: ₹15,000 to - ₹35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Job Particulars
Role bpo telecaller
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1242505
Job Category BPO
Locality Address
State Gujarat
Country India
About Company
Votiko
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