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Exciting Career Opportunities for CSE || US Shift (Fluent English) @ Surat Jobs in Surat - Votiko

Customer Support Executive
Votiko
12th Pass (HSE), Any Graduate
15000 - 30000 Monthly
Votiko
Last Date 01 Dec 2020
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Votiko - Job Details

Date of posting: 02 Oct 20

Job Summary:

·         The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer.

·         The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers.

Skill Set Required:

·         Excellent Communication Skills in English

·         Good Understanding ability.

·         Responsibility of monitoring Call tracking for responses from the administrative team so calls returns are done in a timely fashion.

Roles & Responsibilities:

·         Should be able to answer to emails timely ensuring adherence to the process standards.

·         Follow up customer calls made wherever is necessary

·         Maintain customer satisfaction ratings based on explicit criteria set forth by the company.

·         Attend mandatory training sessions to stay updated on product or company policy changes

·         Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.

·         Input data into the company computer platform to keep each customer record updated.

5 Working Days (Sat-Sun Off)

Salary: ₹15,000 to - ₹30,000.00 /month

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Votiko

Votiko
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Votiko recruiting Customer Support Executive candidates nearby Surat.Votiko vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Votiko Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Surat can apply for Customer Support Executive position in Votiko. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Votiko recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Votiko and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Votiko and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Votiko and near your city and get a secured career.