Exciting Career Opportunities For CSR @ VOTIKO || SURAT Jobs in Surat,Valsad,Vapi - Votiko
CSR
Job Description
Job Description: We are hiring for US/ UK Working Hours/ Shift
Resolve customer queries that a high standard of customer service is maintained.
Handling Inbound & Outbound calls Making follow-up calls and fixing appointments Handling the
customer queries.
Required Knowledge, Skills and Abilities: Fresher’s & Experience candidate both can apply in customer service.
· We want a Candidate who has a good command in English. (excellent communication in English)
· Basic knowledge of Excel.
· Flexible to work in a challenging work environment.
· Result Oriented
· Must be comfortable with night shift.
· Must be comfortable for Calling.
· Handling inquiries coordinating/following up accordingly.
· Good knowledge of MS-office & basic internet.
· Major Duties and Responsibilities: Lead Handling Handle Telephonic Inquiries Must have Good Communication Skills.
· Generating sales leads that develop into new customers.
· Identifying and assessing customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication.
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Salary: ₹12,000 to - ₹25,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Location:- Surat.