Exciting Career Opportunities For CSR @ VOTIKO || SURAT Jobs in Surat,Valsad,Vapi - Votiko

Job Description: We are hiring for US/ UK Working Hours/ Shift

Resolve customer queries that a high standard of customer service is maintained.

Handling Inbound & Outbound calls Making follow-up calls and fixing appointments Handling the

customer queries.

Required Knowledge, Skills and Abilities: Fresher’s & Experience candidate both can apply in customer service.

·         We want a Candidate who has a good command in English. (excellent communication in English)

·         Basic knowledge of Excel.

·         Flexible to work in a challenging work environment.

·         Result Oriented

·         Must be comfortable with night shift.

·         Must be comfortable for Calling.

·         Handling inquiries coordinating/following up accordingly.

·         Good knowledge of MS-office & basic internet.

·         Major Duties and Responsibilities: Lead Handling Handle Telephonic Inquiries Must have Good Communication Skills.

·         Generating sales leads that develop into new customers.

·         Identifying and assessing customers’ needs to achieve satisfaction

·         Build sustainable relationships and trust with customer accounts through open and interactive communication.

·         Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Salary: ₹12,000 to - ₹25,000.00 /month

Working Days- Monday to Friday (Sunday -Saturday off)

Location:- Surat.