Executive - Customer Care Jobs in Thrissur - Anvita Tours2Health Pvt.Ltd Infopark
Executive - Customer Care
Anvita Tours2Health Pvt.Ltd Infopark
Expired
Posted: 15 May 17
Job Description
Job Title: Executive - Customer Care,Support & Coordination
Company: Anvita Tours2Health Pvt.Ltd
Location: Thrissur
Qualification: Any Graduate
Experience:0-1 yrs
Job Description
The person will be responsible for
- Guiding customers how to use the services, training them on new updates on the site.
- Giving Service calls to all the Existing customers. Resolving New & Existing client’s queries and complaints.
- Preparing website site map, schedule work to programmer, designer, send designs and completed work to customers over email and communicate the same over telephone.
- Take requests from customers. Also, verify if request from customers are approved for work and act as a bridge between the production staff and customers.
- Follow up with the customer for balance payments, renewals. Send Proforma Invoice, Renewal Invoice, Part Payment Invoice and Receipts
Job Profile: Key Responsibility Areas:
- Coordinate with client and the designated teams for designing of websites, mail, newsletters, logos and other related works
- Keeping track of the designing process.
- Follow up with client and the respective teams.
- Ensure timely completion of work and escalate delay any if to the management and also if required to the customer.
- Follow up with the customer for balance payments, renewals. Send Proforma Invoice, Renewal Invoice, Part Payment Invoice and Receipts.
Desired Profile:
- Graduate with good verbal communication in English (Any Degree and Freshers can also apply-Female Candidates only).Knowledge of Hindi or Tamil will be an added advantage.
- Job seekers with prior experience of 6 months & above in telesales / lead generation would be preferred.
Required Skills:
- Knowledge of MS Office and computer is must
- Should have good knowledge of internet and how to use internet.
- Immediate joining
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Written-test
Employment TypeFull Time
Job Id304300
Job Category Tech Support
SkillsEnglish Speaking
Locality Address
State Kerala
Country India
About Company
Infopark located at Kochi, is the new IT Park being developed by the Government of Kerala. To set up this project, Government has transferred 100 acres of land which is now under the ownership and possession of Infoparks Kerala, which is an independent Society fully owned by the Government.
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