Executive Customer Care jobs - Mumbai - Hr Devi And Associates - 0 to 3 years of experience - 06 December 2019

FEATURED JOB

Executive Customer Care

Hr Devi And Associates

0 to 3 Years

10000 - 15000 Monthly

Expired

Posted: 06 Dec 19

Job Description

Interact with customers via emails to provide information and assistance.
Achieve productivity standards and goals while maintaining the highest level of customer service.
Maintaining a positive, empathetic and professional attitude towards customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Keeping records of customer interactions, transactions, comments and complaints.
Escalating the customer complaint to the right department as and when required.
Ensure customer satisfaction and provide professional customer support