Executive-Customer Service Jobs in Hyderabad - Atria Convergence Technologies private limited
Executive-Customer Service
0 to 3+ Years 
Not disclosed 
Job Description
Minimum Qualification: Inter
Job Description:
To provide customer satisfaction on every call / e-mail.
- To ensure closure of the ticket / e-mail within the prescribed TAT
- To provide speedy resolution
- Willingness to work in rotational offs & rotational Shifts
- To resolves product or service problems by clarifying the customer's complaint
Job Particulars
About Company
ACT (Atria Convergence Technologies Pvt. Ltd.) was born out of a vision to become the most admired in-home entertainment, education, and interactive services provider in India, back in 2000.
Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country’s most renowned Triple Play Service providers, bringing state-of the art services to nearly 1.5 million happy homes:
- Fibernet (Internet over Fiber Optics)
- Digital TV
- HDTV
We offer broadband on optic fiber and our Fiber-To-The-Home technology can carry vast amount of information at speeds up to 1 Gbps. We’re currently the 4th largest ISP In the wired broadband category, and the largest non-telco ISP in the country.
Our founder, Mr. Sunder Raju, is well respected in the Indian business fraternity and our senior management consists of 30+ professionals from diverse industries like FMCG, Entertainment, Information & Technology, Telecom, and Retail.
We are backed by IVFA (India Value Fund Advisors), a premier private equity investment fund and TA associates, a Global Growth private equity firm with over $17 billion of invested capital. In the past, IVFA has supported many successful ventures like Biocon, Radio City, HDFC Bank, Meru, Mahindra Hinoday, and TTK Healthcare, among others. TA's investments in India include several successful companies like Billdesk, Dr Lal's Pathlabs, Fractal Analytics, Micromax, Rategain and Tega Ind.
We’ve always believed in giving our customers the very best, and our vision is for every Indian home to have access to world class internet services.
