Executive Customer Support Jobs - Gurgaon - TrueJobs india - 3.0 to 6.0 years of experience - 09 October 2019
Job Description
Job Description
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Particulars
Role bpo telecaller
Education BA
Who can apply Experienced (3 to 6 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id719824
Job Category
Locality Address
State Haryana
Country India
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