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Executive - Customer Support Jobs in Mumbai - Emotix

CW
Executive - Customer Support
Emotix
12th Pass (HSE), Any Graduate
1 Years
Emotix
Last Date 30 Aug 2020
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Emotix - Job Details

Date of posting: 30 Jun 20
We are an advanced robotics based company in Mumbai. The company was founded in January 2015, by three IIT Bombay post-graduates, Sneh Vaswani, Prashant Iyengar and Chintan Raikar, on the pillars of robotics, AI and IoT.

We are the makers of the Miko series of robots designed to engage, educate and entertain kids. Our latest offering, Miko 2, is an advanced personal robot for kids, powered by cutting-edge features such as a proprietary emotional intelligence machine, TeleConnect, self-initiated conversational abilities, obstacle & edge sensing and more.
Responsibilities
  • Handle inbound calls from customers
  • Understand their query, complaints and requests
  • Provide information about the product as required and resolve any query over the phone
  • Escalate complaints / service requests to the tech support team.
  • Follow up if required
  • Satisfactory closure of issues
Requirements
  • Minimum HSC in any stream
  • At least 1-year experience in Customer Service in BPO / Call centre
  • Excellent communication skills
  • Fluency in English and Hindi is a must.
  • Knowledge of a third language will be a plus point
  • Willing to work in rotating shifts including night shift.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 Years)

About Emotix

Emotix
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Emotix recruiting Executive - Customer Support Experienced(1 Years) candidates candidates nearby Mumbai.Emotix vacancies for Executive - Customer Support is recruited through Written-test, Face to Face Interview etc.
Emotix Company recruits a lot of Experienced(1 Years) candidates candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai can apply for Executive - Customer Support position in Emotix. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Emotix recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Emotix and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Emotix and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Emotix and near your city and get a secured career.