Executive –Health Claims Jobs in Pune - Future Generali India Insurance Company Ltd.
Executive Health Claims
Future Generali India Insurance Company Ltd.
Expired
Posted: 26 Jun 19
Job Description
Executive –Health Claims
Purpose of Role: Inbound Call Handling for Centralized Health Process. Maintaining MIS/Reports pertaining to Customer Service Team.
Education: Minimum Graduate
Work Experience: 0 to 3 years in Customer Service
Primary Responsibilities:
- To receive calls on the toll free number and assist customers with their queries.
- To follow up with internal / external customers for information and ensure resolution of queries in minimum possible time.
- To assign and follow up on any complaints from customers.
- To reply & resolve to customer's queries received by emails.
- To ensure that customer feedback on resolution is taken and recorded.
- To escalate any pending grievances for timely resolution.
- Provide regular inputs to enhance service quality.
Competencies:
- Integrity and Compliance
- Conscientiousness and Reliability
- Service Orientation
- Teamwork
- Flexible and adaptable to changing activities and workloads.
Location: Pune
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id643254
Job Category Others
Locality Address
State Maharashtra
Country India
About Company
Future Generali India Insurance Company Limited is a joint venture between Future Group – the game changers in Retail Trade in India and Generali – a 187 years old global insurance group featuring among the world’s 60 largest companies*.
The company was incorporated in September 2007 with the objective of providing retail, commercial, personal and rural insurance solutions to individuals and corporates to help them manage and mitigate risks.
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