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Executive -Service Coordinator Jobs - Mumbai - Network Tech Lab India

Executive -Service coordinator
Network Tech Lab India
2014
2 Years
8000 - 12000 Per Month
Network Tech Lab India
Last Date 05 Dec 2016

Network Tech Lab India - Job Details

Date of posting: 06 Oct 16
  • Handling the incoming IT requests calls
  • Logging the calls in SAP 
  • Allocating the calls logged by clients to the technical support (engineers)
  • Follow up on the issues & updating the clients Vs engineers
  • Prioritizing the calls as per the needs of the process
  • Categorizing the issues
  • Resolving the call and ensure the call closure is also maintained within SLA
  • Escalating the hardware issues to vendor & follow up on the same
  • Escalating the critical issues to ML Operations team
  • Responding to IT service requests emails
  • Maintaining the Assets master & ensuring the asset is been verified
  • Incident / Change/ Vendor Management

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Written-test, Face to Face Interview
Who can apply : Experienced (2 Years)

About Network Tech Lab India

Network Techlab India Pvt Ltd an IT consultant & services provider is been serving SMB and large organization for have over 15 years. Network Techlab India Pvt Ltd (NTIPL) an IT Power Consultant & service providing solutions to small medium & large organization for more than 20 years. We deliver customized business solution through a combination of process excellence, Quality frame work & expeditious service delivery, to customer productivity at optimum cost.
At NTIPL we believe in understanding our customers & their unique needs, further providing them with our expertise solutions in meeting that needs beyond expectation. It has been our endeavor to keep our commitments & achieving excellence in customer satisfaction.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Network Tech Lab India recruiting Executive -Service coordinator Experienced(2 Years) candidates candidates nearby Mumbai.Network Tech Lab India vacancies for Executive -Service coordinator is recruited through Written-test, Face to Face Interview etc.
Network Tech Lab India Company recruits a lot of Experienced(2 Years) candidates candidates every year based on the skills . The candidates with B.Com are selected to full fill the vacancies in Others job field. The candidates nearby Mumbai can apply for Executive -Service coordinator position in Network Tech Lab India. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Network Tech Lab India recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Network Tech Lab India and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Network Tech Lab India and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Network Tech Lab India and near your city and get a secured career.