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Executive -Service Coordinator Jobs - Mumbai - Network Tech Lab India

Eligibility : B.Com

Location : Mumbai

Last Date : 05 Dec 2016

Salary : 8000 - 12000 Rs Per Month

Year of passing: 2014

Experience Required: 2 Years

Network Tech Lab India - Job Details

  • Handling the incoming IT requests calls
  • Logging the calls in SAP 
  • Allocating the calls logged by clients to the technical support (engineers)
  • Follow up on the issues & updating the clients Vs engineers
  • Prioritizing the calls as per the needs of the process
  • Categorizing the issues
  • Resolving the call and ensure the call closure is also maintained within SLA
  • Escalating the hardware issues to vendor & follow up on the same
  • Escalating the critical issues to ML Operations team
  • Responding to IT service requests emails
  • Maintaining the Assets master & ensuring the asset is been verified
  • Incident / Change/ Vendor Management

Hiring Process : Written-test, Face to Face Interview

Job Role: Others

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About Network Tech Lab India

Network Techlab India Pvt Ltd an IT consultant & services provider is been serving SMB and large organization for have over 15 years. Network Techlab India Pvt Ltd (NTIPL) an IT Power Consultant & service providing solutions to small medium & large organization for more than 20 years. We deliver customized business solution through a combination of process excellence, Quality frame work & expeditious service delivery, to customer productivity at optimum cost.
At NTIPL we believe in understanding our customers & their unique needs, further providing them with our expertise solutions in meeting that needs beyond expectation. It has been our endeavor to keep our commitments & achieving excellence in customer satisfaction.

Jobs by Location

Network Tech Lab India recruiting Executive -Service coordinator Experienced(2 Years - 2 Years) candidates in Mumbai. The Network Tech Lab India vacancies for Executive -Service coordinator is filled through Written-test, Face to Face Interview etc.
Network Tech Lab India jobs for Experienced(2 Years - 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(2 Years - 2 Years) candidates every year based on the skills . The candidates with B.Com are selected to full fill the vacancies in Others job field. The Experienced(2 Years - 2 Years) candidates applying for Executive -Service coordinator should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Network Tech Lab India recruitment, Experienced(2 Years - 2 Years) candidates are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Network Tech Lab India and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Network Tech Lab India and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.